Total Health Care Plan Your Visit
Total Health Care Plan Your Visit
Total Health Care Plan Your Visit

Plan Your Visit

Whether you have an appointment or are coming in for immediate care, here are some tips to help you ensure you get the care you need.

What To Bring

  • Photo identification: This can include a driver’s license, state-issued ID, passport, work- or school-issued ID or CASA ID.
  • Proof of insurance: We accept most insurance plans (see list below), as well as Medicare and Medicaid.
  • If you don’t have insurance: You may be eligible for our discounted payment program. You will need to complete a Sliding Fee Scale application and bring proof of income. Click here for details and to download the application.
  • If you do not bring both items (photo ID and proof of insurance) we will work with you to reschedule your appointment.

Accepted Insurance Plans

  • Medicare (part B only)
  • Medicaid
  • AmeriGroup
  • Aetna
  • CareFirst BlueCross Blue Shield of Maryland
  • Maryland Physicians Care
  • Medstar Family Choice – Accepted for medical only (no OBGYN)
  • Priority Partners
  • United Healthcare
  • University of Maryland Health Plan
  • Others may be accepted upon verification
  • Dental: Most Maryland dental plans are accepted

Payment for Services

Co-pays are due at the time of service. However, as a community health center, we provide services regardless of ability to pay. We offer a sliding fee scale (discounted services, see below), as well as support services to help you get financial assistance, insurance coverage, prescription assistance and more. Contact us online or at 410-383-8300 prior to your appointment to learn more.

Applying for Sliding Fee Scale (Discounted Payment Program)

If you feel you may qualify for our Sliding Fee discount program, please contact us online or at 410-383-8300 before your appointment. You must present one or more of the following items, plus the completed Sliding Fee Scale application, before we can apply any discount to your required payment:

  • A copy of current year’s Income Tax Return
  • Copies of all paystubs from a 3-month period
  • Copies of bank statement from a 3-month-period, indicating direct deposits from income sources
  • A letter from employer verifying hourly wages and number of hours scheduled on a regular basis, signed by the employer on their letterhead
  • Notice of Financial Determination from the Office of Unemployment Compensation
  • Notice of Income Determination from the Department of Housing