Chief Executive Officer
J. Wyndy Webb, PharmD., PMP, M.B.A.
Chief Operating Officer
J. Wyndy Webb is the Chief Operating Officer (COO) at Total Health Care. Previously, she served as THC’s Vice President of Operations for Total Health Care, Inc. As a member of Total Health Care’s executive team, she is responsible for operations of the clinics, project management oversight of strategic operational initiative including Pharmacy, Dental, Laboratory, Optometry, Health Information Management, Call Center, Population Health, IT, Mailroom and subspecialty services.
In her role as a Senior Healthcare Executive for Total Health Care, Inc., she creates and implements breakthrough strategies that achieve enhanced efficiencies, productivity, and profitability, while meeting aggressive deadlines and positioning organizations for sustainable change. Blends analytical skills with an open-minded approach to seek best solutions and deliver exceptional results on time and within budget. She works diligently to solve organizations’ most complex challenges. Develops collaborative relationships with key stakeholders at all levels and secures buy-in for mission-critical business initiatives.
She partners with physicians, clinicians, nurses, technology transfer experts, support staff and organizational leaders to identify, prioritize and resource clinical innovations at THC. In the role of VP of Operation on the Executive Team, she partners with clinical leadership to identify the unmet needs of the patients that Total Health Care is uniquely positioned to serve. Dr Webb assists in identifying organizational needs playing a pivotal role in facilitating the alignment of organizational talent and resources to develop solutions to those needs, ensuring alignment between the organization's strategic objectives and innovation strategy. Additionally, she is responsible for managing organizational-wide projects which advance innovation and/or create value.
J. Wyndy Webb has earned her Bachelor of Science in Chemistry, M.B.A., and Doctor of Pharmacy degrees. She has extensive experience and expertise in operations, project management, internal controls, policy and procedure development, business process improvement, regulatory compliance, financial analysis and IT System Lifecycle Development (SDLC). Dr. Webb has worked in Healthcare management for greater than 15 years. She has provided oversight for the transition of organization’s revenue cycle portion of the practice management platform (Athena to MedHelp), enhancing claims processing accuracy. She led the implementation of proprietary vendor solutions for new fiber-based ISP and MPLS (Multi-Protocol Label Switching) Network, improving end-user experience and enhancing security. Dr Webb directed conversion of the legacy phone system, consisting of analog and digital end-points, to more reliable VOIP solution, resulting in a safer, less expensive solution with expanded capacity. She oversaw IT remediation to improve the end-user experience, reduce system downtime and enhance operational efficiency. She also managed data center and IT infrastructure deployment, including testing of mission-critical applications and migration process.
Dr. Webb was hired to utilize her exceptional clinical skills and expertise in the ambulatory care and healthcare management to support Total Health Care in attaining our goal of improving the health and quality of life for the patients we serve. She has excellent communication and customer service skills. Additionally, she is committed to quality and is an innovative problem solver. She is an integral member of Total Health Care’s professional team of experts dedicated to providing exceptional care to our patients and the communities that we serve which assist in attaining our common goal of optimal outcomes for the residents of Maryland.
Dr. Webb accelerates financial and operational performance through visionary and disciplined leadership and is dedicated to providing excellent care to her community, customers, and patients which assist in attaining the common goal of improved population health.
Marcia A. Cort, MD, MBA, FACEP, FAAEM
Chief Medical Officer
As the Chief Medical Officer, Dr. Marcia A. Cort has been charged with the task of advising and leading the team of medical experts at Total Health Care (THC). Dr. Cort’s position is an essential leadership role, responsible for guiding the development and implementation of medical policies, practices, and clinical programs to ensure the attainment of quality, service and cost targets.
Dr. Cort has over 15 years of combined leadership and clinical experience with a focus in emergency medicine. She comes to THC from Bon Secours Baltimore Health Systems Department of Emergency Medicine where she most recently served as the Clinical Director responsible for oversight, implementation and management of all quality improvement programs. Prior to her work at Bon Secours, she served as an Attending Physician/Quality Director in the Department of Emergency Medicine at the University of Maryland Medical Systems.
Upon graduating from the University of Maryland School of Medicine in 1996, Dr. Cort completed an internship in Internal Medicine at the University of Maryland Medical Systems and a residency in Emergency Medicine at Howard University Hospital. After her time at Howard she graduated in 2010 with her MBA from the University of Maryland University College. Dr. Cort holds membership in the American College of Physician Executives and the American College of Emergency Physicians. In addition to her medical practice, she is presently serving as a fellow for the American Academy of Emergency Physicians and the American College of Emergency Physicians.
She is an active urgent care provider who sees patients in the Immediate Care Center at Total Health Care.
Chief Financial Officer